Freitag, 15. Oktober 2010

How has IT facilitated our World?

Todays world is depending a lot on information technology and in the future this dependence will be even bigger because information technology is becoming the easiest way to find information on almost everything one can imagine.

In 1965, a study was made by the U.S. Department of Commerce´s Bureau of Economic Analysis and this study showed that only 5% of the capital expenditures were spent on information technology. However as time went by, capital expenditures spent on technology kept rising dramatically. The same study was held in the late 1990s which showed that capital expenditures on IT had almost reached 50%.



About 20 years ago information technology was generally used by employees at a lower level rather than managers. However in the past few years this has changed. Managers and employees that are in a leading position nowadays appreciate the importance of information technology because they have realised that by using IT a lot of time can be saved and easiness is added to the job. Managers also use IT to digitalize their business models.

There is no doubt that information technology has facilitated an immense number of activities that many years ago used to take up an incredible amount of time, work and sacrifice. Before people used to send letters which could have taken days, weeks or even months depending on where you wanted to send to. But thanks to IT nowadays we are able to write emails and send them in an instant and receive them in an instant at basically no cost and no matter where you send them to. So three of the main things that IT has facilitated is definetely communication, connections and time reduction.

But this is not where it ends. IT has facilitated many processes but IT is also evolving every day. Many techonologies are developing that make it able to store more data on a computer and internet connections are also improving with the purpose of making the connection faster. The number of websites during the past 15 years has increased from 0 to 40 million, which shows how important and how widely IT is being used.

There are some major advantages that information technology offers but on the other hand these offered advantages are considered a threat to other businesses. For example nowadays it is possible to watch a movie or burn music for absolutely no cost over the internet, and this drastically affects that music and the film industry because they make their money by selling DVDs, CDs, Movie and concert tickets. People are looking for ways to save money everyday which IT has made possible but on the other hand IT has also made it possible for other businesses to go bankrupt. IT has also come into the hands of many terrorists who use this technology to plan their attacks but on the other hand information techonology has also provided and the police and secret services with many advantages to avoid these attacks.

In conclusion we can say that IT has revolutionized our world and will continue to do it as techonology advances. For example businesses purchase more than 100 million computers every year and mostly these computers replace older models wich means that IT continues to advance at a very rapid pace.

Sources:
Carr, N. (2004). Does IT Matter? Information Technology and the 
Corrosion of Competitive Advantage: Harvard Business Press.

Freitag, 8. Oktober 2010

What is CRS and GDS?

There have been 3 stages of evolution the first reservation system was called an Airline Reservation system, the second a Computer Reservation System (CRS) and the third evolution is todays Global Distribution System (GDS).


A Computer Reservation System is a computerized system for saving and retrieving information when needed related to air travel. CRS were created and used by airlines and at a later point they were finally used in tourism intermediaries like travel agencies.

The best known global GDSs are Amadeus, Galileo, Sabre, and Worldspan with Amadeus being the only one which is largely owned by European airlines. Together with Galileo, it is the leading system in the European market. Galileo, however, also has a strong position in the US market after it merged with an American system. Sabre and Worldspan have been developed in the US.

There is one downside of using GDS and it is the fact that it costs airlines money to go through a GDS process. Airlines complain that the prices are too high and therefore some poorer airlines have decided to post their best offers by using their own websites instead of the global distribution system so that they do not go bankrupt.

CRS and GDS seem to have the same functions but the major difference between these two systems is that CRS only provide information about airlines whereas by using GDS you can reserve a ticket, a room in a hotel and also a rental car. This is why they are called Global Distribution Systems because you can use GDS to reserve basically everything.




Sources:
http://www.breakingtravelnews.com/news/article/btn20040216144254916/
http://en.wikipedia.org/wiki/Global_Distribution_System